Santa Photos 2026 FAQs
Got a question about your Santa photos? We’ve put together the things families ask us most.
For current session times, prices, booking dates and availability, please visit our Santa Photos page.
Santa’s Hideaway Bringelly
Santa’s Hideaway is our private rural Christmas studio in Bringelly, NSW. It’s perfect for families wanting a more personal Santa experience away from the hustle and bustle of a shopping centre.
We have a range of experiences to suit different families, from a quick 5-minute visit to longer sessions with more time, more rooms and more photo combinations.
We also offer dedicated Pet Sessions and Sensitive Santa Sessions.
Visit our Santa Photos page for full session descriptions, current times, pricing and availability.
https://www.lastingmemoriesphotography.com.au/santa-photos-hideaway/
The main differences are session length, number of rooms, number of people and the variety of photos we can capture.
If you want a quick Santa visit, choose one of our Fast sessions. If you’d like more time, multiple rooms or several family combinations, Sparkle or Enchanted may suit you better.
Visit our Santa Photos page for full session descriptions, current times, pricing and availability.
https://www.lastingmemoriesphotography.com.au/santa-photos-hideaway/
Yes! Our longer sessions are perfect for this.
Sparkle can accommodate up to 2 family groups and Enchanted up to 3 family groups, allowing time for photos together and as individual families.
Absolutely! Grandparents are always welcome.
Yes, absolutely. We take photos during all sessions both with and without Santa.
Pet Sessions are primarily designed for photos including your pet. Additional family photos without your pet are available for an extra fee.
Please check your session inclusions and our Terms & Conditions for further details.
https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Absolutely! You can explore our Christmas rooms and see the different setups available for your Santa photos on our Santa Photos page. Explore our Christmas rooms.
https://www.lastingmemoriesphotography.com.au/santas-rooms-2026/
It depends on your session.
Sparkle and Enchanted include all 3 rooms. Magical includes 2 rooms, while Pet and Fast Sessions include only 1 room.
Additional rooms may be possible for an extra fee, provided there is enough time and the children are happy to cooperate.
Check your chosen session before booking for exactly what’s included, or take a look at our different Christmas setups before you decide.
https://www.lastingmemoriesphotography.com.au/santa-photos-hideaway/
Our team is very experienced with nervous little ones, and we have plenty of tricks for introducing Santa slowly. We’re experienced in gauging when a child is scared before we begin and always capture beautiful photos before they realise he’s there!
If your child simply needs more time to warm up, consider our Magical Moment Option, which allows for a longer session. If they have sensory or additional needs that make a regular Santa environment difficult, or they can’t comfortably cope in a mainstream environment, Sensitive Santa may be a better choice.
If you’re unsure which session is right for your child, please contact us ahead of time with any questions.
Sensitive Santa and Pet Santa Photos
Sensitive Santa is a calm, quieter and slower-paced experience specifically designed for children with autism, sensory sensitivities, additional needs or other conditions that make a standard Santa session difficult.
There is extra time to settle in, less pressure to interact with Santa straight away, and we’ll work at your child’s pace.
We kindly ask families to really consider whether their child needs a Sensitive Santa session before booking.
These sessions are limited and specifically reserved for children with Level 2 or 3 autism, sensory sensitivities, additional needs or other circumstances that mean they cannot comfortably participate in a regular Santa session.
If your child is simply a little shy, nervous around Santa or needs a few extra minutes to warm up, our Magical Moment sessions may be a better option.
By choosing a general session where appropriate, you’re helping us keep our limited Sensitive Santa appointments available for the families who genuinely need them.
Compare our Santa sessions here: https://www.lastingmemoriesphotography.com.au/santa-photos-hideaway/
Absolutely, and we encourage you to.
You can include information about your child’s needs when booking so we can help make their visit as comfortable as possible.
If there’s something particularly important we need to know before the day, please contact us via social media, text or call us directly, as booking notes aren’t reviewed until the day of your session.
Yes! Please book one of our dedicated Paws & Claws Pet Sessions.
Furry, feathered or scaly family members are welcome.
Pets must be clean, well-groomed and restrained on a lead or in an appropriate carrier. They must also be safe around Santa, our staff and other customers.
Please check our Terms & Conditions before attending for full requirements.
Bringelly Hideaway:
Pets T&C: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/#tc-hide-4
Full T&C: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Pet Sessions are primarily designed for photographs with your pet. This includes photos of your pet on their own, children with your pet and family photos with your pet.
If you would like photos without your pet, this is available at an additional cost. Check the current session details for pricing and inclusions.
Bringelly Hideaway:
Session Add-Ons: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/#tc-hide-7
Packages: https://www.lastingmemoriesphotography.com.au/santa-photos-hideaway/
Windsor Riverview:
Session Add-Ons: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/#tc-hawk-6
Your Christmas Photos
You’ll receive all unedited photos taken during your session on USB.
Best of all, you take them home with you straight after your session!
No. Our Santa sessions are USB/digital only, so there are no printed packages.
Yes! Professional editing is available as an optional add-on for $35.
Yes! Returning customers can bring their Lasting Memories branded USB and receive a discount.
Please make sure you back up any existing photos before bringing your USB with you. If your USB has been misplaced or is no longer working, you will need to purchase a new one for an additional $10.
For more information about USBs, photo delivery, editing and our policies, please read our full Terms & Conditions.
Bringelly Hideaway: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Windsor Riverview: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/
For security and compatibility, we can only accept Lasting Memories branded USBs. If you don’t have one, you will need to purchase one at your session.
For more information about USBs, photo delivery, editing and our policies, please read our full Terms & Conditions.
Bringelly Hideaway: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Windsor Riverview: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/
Before Your Session
Please arrive approximately 5 minutes before your session.
When you arrive, text us with your surname, number plate and car colour, then remain in your car until our team lets you know we’re ready for you.
Our sessions run back-to-back, so unfortunately we can’t extend your finishing time.
If you’re late, your session time will be reduced. Arriving more than 10 minutes late may result in your session and deposit being forfeited.
Our sessions run back-to-back, so unfortunately we can’t extend your finishing time.
- Please arrive 5 minutes before your scheduled session so you’re ready to begin on time.
- Pet & Fast Sessions: These sessions are only 5 minutes long, so unfortunately there is no room for late arrivals. If you arrive after your scheduled start time, your session and deposit will be forfeited. Please aim to arrive at least 5 minutes early.
- All Other Sessions: If you arrive late, the time missed will be deducted from your session. Your session must still finish at the original scheduled time so we don’t delay the families booked after you. If you are more than 10 minutes late, your session and deposit will be forfeited.
- Please arrive fully dressed and ready, including hair and makeup, so you can utilise your full session time. We recommend using the toilet before your session begins. If you need to use the bathroom when you arrive, simply knock on the door and let us know. Any time spent on toilet breaks once your session has started will reduce your available shooting time, as we must keep to the schedule.
Please see our full Terms & Conditions for more information about late arrivals, session times and bookings.
Bringelly Hideaway: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Windsor Riverview: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/
Whatever feels like Christmas to your family!
Matching PJs, Christmas jumpers, beautiful dresses (recommend not too tight or short) or something completely your own, have fun with it.
We don’t recommend denim overalls on babies, as they can be problematic when positioning little ones for photos.
Please arrive fully dressed and photo-ready, including hair and makeup.
Yes! We have a range of fun Christmas props, and you’re also welcome to bring something special from home.
Yes. We recommend using the bathroom before your photography session starts so you don’t lose any of your allocated photo time.
If anyone needs to use the bathroom at Bringelly Hideaway before your session, please knock on the door rather than waiting until your session begins.
Bookings & Changes
Yes. A non-refundable deposit is required to secure your booking and goes towards the total cost of your session. The deposit includes a $2.50 administration fee.
Please see our Terms & Conditions for full booking and deposit information.
Bringelly Hideaway: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Windsor Riverview: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/
We understand that plans change.
Our options depend on how much notice you give us and availability at the time, so please read our Terms & Conditions for our current cancellation and rescheduling policy.
Bringelly Hideaway: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Windsor Riverview: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/
Please contact us as soon as possible.
Our illness policy allows for certain rescheduling or refund options when appropriate notice and a medical certificate are provided. Please see our Terms & Conditions for full details.
Bringelly Hideaway: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Windsor Riverview: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/
Yes. We’ve created a Buy & Swap Facebook Group where customers can connect directly with other families looking for sessions. Our team doesn’t arrange the swaps; customers organise these directly with each other.
Once you’ve both agreed, send us ONE message containing:
- Both parties’ names and email addresses
- The date and time of the session
- Confirmation that you’ve both agreed to the swap or sale
Administration fees apply. Please see our Terms & Conditions for current fees and full details.
Bringelly Hideaway: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Windsor Riverview: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/
Your original booking remains your responsibility until it has officially been transferred to another customer.
If you’re unable to fill or transfer your booking, your deposit may be forfeited in accordance with our cancellation policy.
Bringelly Hideaway: https://www.lastingmemoriesphotography.com.au/terms-and-conditions/
Windsor Riverview: https://www.lastingmemoriesphotography.com.au/windsor-riverview-terms-and-conditions/
At Bringelly Hideaway, there are three rooms to choose from, so please take a moment to check what is included in each package before booking. Depending on availability and session time, you may have the option to add an additional room on the day. Additional fees will apply. A $2.50 non-refundable booking fee applies to all bookings.
The Magical Moment (includes 2 rooms, approx 15 minutes)
With Lasting Memories USB = $180 – Balance after deposit = $100
Purchase a new lasting Memories USB = $200 – Balance after deposit = $120
Additional Room: $20 extra
Dash In (includes 1 room, approx 5-minute)
With Lasting Memories USB = $120 – Balance after deposit = $40
Purchase a new lasting Memories USB = $140 – Balance after deposit = $60
Additional Room: $30 extra
Pet session (includes 1 room, approx 5-minute)
With Lasting Memories USB = $120 – Balance after deposit = $40
Purchase a new lasting Memories USB = $140 – Balance after deposit = $60
Additional Room without Pet: $30 extra
Sensitive Santa (includes 2 rooms, approx 25 minutes)
With Lasting Memories USB = $210 – Balance after deposit = $110
Purchase a new lasting Memories USB = $230 – Balance after deposit = $130
Additional Room: $20 extra
The Sparkle Session (approx 40 minutes (ideal for 2 families taken separately in choice of 2 rooms and 1 room altogether)
With Lasting Memories USB = $480 – Balance after deposit = $240
Purchase a new lasting Memories USB = $500 – Balance after deposit = $240
The Enchanted Session (approx 55 minutes (ideal for 3 families taken separately in choice of 2 rooms and 1 room altogether)
With Lasting Memories USB = $600 – Balance after deposit = $300
Purchase a new lasting Memories USB = $620 – Balance after deposit = $320
Replacement USBs
- If the Lasting Memories USB you bring to your session is corrupted, or you would simply prefer a new one, a replacement USB can be purchased for $10. To receive the discounted replacement price, you must bring and present your existing Lasting Memories USB at your session.
- If you do not have your USB with you, the standard $20 new USB fee will apply.
Windsor Riverview (Previously Richmond Marketplace)
No, but don’t worry, we’re not leaving the Hawkesbury!
After 28 wonderful Christmases at Richmond Marketplace, Lasting Memories will no longer be operating our Santa experience there.
This year, you’ll find us at our new Hawkesbury location, Windsor Riverview, with a beautiful brand-new Christmas backdrop ready to make even more magical memories.
We know visiting us at Richmond has been a Christmas tradition for so many Hawkesbury families, and we’re so excited to continue that tradition with you at Windsor Riverview.
New location. New backdrop. Same Lasting Memories Santa magic.
Still have a question?
We want your Santa experience to be magical from the moment you book.
If you can’t find the answer you’re looking for here, please get in touch with the Lasting Memories team and we’ll be happy to help.
Booking
This year Lasting Memories will be taking Santa Photos at Santa’s Hideaway Bringelly and Richmond Marketplace NSW.
- Bringelly is approx. 30 minutes’ drive from Campbeltown, Liverpool and Penrith.
- Richmond Marketplace is approximately 30 minutes’ drive from Penrith, Blacktown and springwood.
Bookings are compulsory. You pre book online. To make your booking go to the Santa photo tab when bookings open.
We are excited to be able to welcome you all back to Santa’s Hideaway Bringelly and Richmond Marketplace for the 2025 Christmas season.
60% of Bookings for September, October, November and December will open on 28th August. The rest will open as we go. Please check our calendars regularly.
If you are on Facebook or Instagram, please follow our pages as we always update information regarding Santa Photos regularly.
At Lasting Memories Photography, we understand that each person is unique in their own way. So, we strive to cater to the needs of every individual.
Sensitive Santa is offered to families of children with special needs.
Special needs is an umbrella term for many different diagnosis. It is defined as ‘mental, emotional or physical problems in a child that require additional or specialised services or accommodations’.
Children with special needs may have mild learning disabilities or profound cognitive impairment.
Our Sensitive Santa program offers a booking system of approximately 15-minute time slots. It is designed for children with sensory issues without the hustle and bustle or sensory overload that normally occurs when taking Santa photos in shopping centers.
The environment is quiet, with minimal background noise that provides low stress and a great opportunity to get to know Santa.
This year, we will be offering Sensitive Santa on Saturday 22nd and Sunday 23rd of November and Saturday 7th of December.
Due to the limited Sensitive Santa sessions, please be respectful and ONLY book this session if your child cannot cope with overstimulation. If your child has a mild disability or diagnosis, and copes well in mainstream, then please book a magical session as these sessions are suitable for all children. Our sensitive Santa sessions should only be booked for children who require a settled environment and cannot cope in mainstream.
Did you check your spam/ junk folder? Was your payment taken out of your bank account? If you can not find the email and no payment was taken, then unfortunately you will need to make another booking. If your payment has come out and you can not find the confirmation email you must contact us at [email protected] as it is possible there has been a mistake with your email address.
Yes an email will be sent 2 days prior to your appointment.
Unfortunately, these sessions are limited and book out fast. If there is no booking available, you will have to keep an eye on our Facebook and Instagram pages for updates and cancelations
Facebook: www.facebook.com/lastingmemoriesphotography.barbara
Instagram: www.instagram.com/lastingmemoriessanta
Unfortunately due to high demand we can not offer a wait list. If any spots become available due to cancellations etc. we will advertise them on our Facebook and Instagram pages.
Facebook: www.facebook.com/lastingmemoriesphotography.barbara
Instagram: www.instagram.com/lastingmemoriessanta
Unfortunately we are unable to hold spots or release spots for loyal customers first, as we do not have enough spots to offer to all our loyal customers. It is a first in best dressed booking scenario, however we do try and look after our loyal customers by offering a discounted price when returning with our USB.
Yes, once you have picked your date and time, you will have 15 minutes to fill out your booking form. Please make sure you enter all children’s names and ages, any diagnoses, and any special requirements.
Yes! Please fill out the information correctly as this will allow us to provide your family with a tailored magical experience that is personalised.
- If you need to cancel or reschedule, please contact us at:
- Hideaway/Barbara: 0438 246 806
- Richmond: 0413 067 177
- You can also contact us via our Contact Form page here.
You will receive a booking confirmation with further details once you have paid the deposit for your session.
Santas Hideaway Bringelly
Our September & October bookings open this September 23, 9:30am.
Times will change depending on your session.
Yes, there is a non-refundable deposit required when booking a session at Santa’s Hideaway, to secure your online booking. It is payable on our system when making a booking.
- 5-minute Santa Snap – $52.50 deposit. $50 will be subtracted from your final total at photoshoot.
- 15-Minute Magical Encounter with Santa – $52.50 deposit. $50 will be subtracted from your final total at photoshoot.
- 2 x Family Combo – $152.50 deposit. $150 will be subtracted from your final total at photoshoot.
- 3 x Family Combo – $202.50 deposit. $200 will be subtracted from your final total at photoshoot.
- Paws & Claus – $52.50 deposit. $50 will be subtracted from your final total at photoshoot.
- Sensitive Santa – $52.50 deposit. $50 will be subtracted from your final total at photoshoot.
*For the safety of our staff and customers, you must have your pet on a leash or in a carrier and your pet must be washed and groomed.
Pet sessions are very different to our other sessions (We only take photos in the Santa room). We take photos of the pet with Santa, and we also include the family/children with Santa and the pet. (Does not include photos without the pet). For an additional $25 we will take some photos of just the children / family with and without Santa (in the Santa room only).
Pet sessions include approximately 5-minute photography session. You receive all photos taken on the day unedited, on a USB straight after your photo shoot.
After the photo shoot the children will have a few minutes to chat with Santa in the Santa room.
We only offer photos on USB, there are no printed packages.
Please don’t arrive too early as you will be waiting in your car longer than necessary. Aim to be at the studio 5 minutes before your appointment time.
If you have not arrived by your allocated time slot, your session will be cut short. If running later than 10 minutes you will forfeit your deposit and session. Please text 0438 246 806 when you arrive at the studio. text your surname, and number plate. Please remain in your car until it is your turn. You will be invited in via text message.
We take 3 poses with Santa (depending on whether your child is scared, unsettled or uncooperative), and we also take a few poses on a different backdrop without Santa. Extra poses are available at additional fee per pose/backdrop.
PLEASE NOTE:
Whilst we will try our absolute hardest sometimes, we may not get the full amount of poses due to children being scared, tired etc.
We will open after Christmas if there is enough interest.
It is up to the children’s parents. Santa is more than happy to hold babies and have children on his knee, providing the parents are happy to do so. This only applies at Santa’s Hideaway. It has not been confirmed for Richmond Marketplace.
Richmond Marketplace
- November & December Bookings at Richmond Marketplace opens on November 4, Monday.
- Visit our Richmond Booking page to check full details on our schedule, Santa roster and package pricing. For enquiries or concerns, you can contact us on 0438 246 806.
We will only be offering USBs with all photos taken unedited. There will be no printed photo packages.
All Richmond Marketplace information, prices and schedule are published on our Richmond Marketplace page.
Pricing
Please see the individual session pages for pricing information.
If you would like extra backdrops, it would be an additional fee per backdrop. However depending on children’s cooperation and time, will depend on whether or not we can take additional backdrops.
We take children and family photos with and without Santa. Sometimes we are unable to get 2 backdrops, as children may be uncooperative or scared of Santa, however we will try our best.
You will receive all photos taken unedited on a USB after your photo session. If you would like your photo’s edited it is an additional $30 and they will be emailed to you, 3 to 5 days after your photo shoot. Editing involves colour balance, sharpening, cropping and black and white. (You will still take home your unedited images after your photo shoot).
Every photo taken is put onto your USB. This is different for everyone, as some children are harder to photograph than others.
We will ensure you have a decent photo of each pose/scene that is taken.
You will receive a USB of all photos taken on the day. Customers who have Lasting Memories USB’s receive a past customer discount providing they have their USB with them.
Photos are not edited, if you would like edited photos, an additional $30 fee is required. You will still receive photos on a USB on the day, and the edited photos will be sent digitally within 3 – 5 days of having your photos taken.
Photo accessories are also available, blank (make your own key rings, magnets, baubles, snow domes, snow frames.) See price list for details.
We only accept Lasting Memory USBs that have our logo on them. Once you have purchased one of our USBs you will receive a discount in the future if you return that USB.
Please note that we do not cover Old USB’s that are corrupt, damaged, or write-protected. If your USB is damaged and we cannot use it, you will be required to purchase a new one on the day of your photo shoot for an additional $10.
In order to receive the “bring back last years USB” discount, the USB must have our LASTING MEMORIES PHOTOGRAPHY logo on it, and be presented on the day.
*IMPORTANT* It is advisable that you back up all your photos that are on the USB. Unfortunately we are not responsible if something happens to your USB and you do not have a back up.
If your old USB doesnt work you will be required to purchase a new one for an additional $10
Unfortunately not. You will have to have it with you, in order to receive our past customer discount, otherwise you will have to purchase a new one.
If your USB is full or doesn’t work due to it being corrupted, needing formatting or not reading at all, you will be required to purchase a new one for an additional $10.
Unfortunately we can not cover USB’s as it could have been put into a computer which had a virus, It could have been left in the heat or something else could have happened beyond our control. If this happens you will be required to purchase a new USB at a discounted price of $10.
Cancellations & Refunds
Cancellations, Refunds, Rescheduling and Transfer of sessions.
All deposits are non-refundable. If you miss your appointment, you will be required to pay another deposit to make another booking. The only exception to this is illness, where we will accept a medical certificate or positive PCR test.
If you do not attend due to illness and do not notify us prior to your appointment, you will forfeit your deposit. If you notify us prior to your appointment and present a medical certificate / positive PCR test, we will try our best to reschedule you. We can only reschedule you within the same month you originally booked, providing there is availability. If there is no availability and we have a doctor’s certificate / PCR positive test, we will refund you $30.
You are allowed to reschedule your appointment once only and it must be 48 hours prior to your appointment time. Email us at [email protected]. Please note that you can only reschedule within the same month of your initial booking. Our availability will be limited so we cannot guarantee that we will be able to reschedule you. We will try our best and if we can find you a spot this will incur an additional $2.50 admin fee. If you reschedule and realize you cannot make that appointment, you forfeit your deposit. If there is no availability for a reschedule you will forfeit your deposit. If you cancel your appointment, you will forfeit your deposit.
When booking please choose your dates and times carefully as we book out fast, and availability for reschedules will be limited, so therefore not guaranteed.
If you cannot make your appointment time you can give your session to someone else, however we must be notified 24 hours in advance via email to [email protected]. You must supply us with the person’s name, contact number, email and their children’s names and ages. It is your responsibility to get back your deposit from the person you are transferring your booking too.
If you do not attend due to illness and do not notify us prior to your appointment, you will forfeit your deposit. If you notify us prior to your appointment and present a medical certificate / positive PCR test, we will try our best to reschedule you. We can only reschedule you within the same month you originally booked, providing there is availability. If there is no availability and we have a doctor’s certificate / PCR positive test, we will refund you $30.
Services
We specialize in, newborn, toddler, families, pre-schools, sports, events and wedding photography. You can book at any time by calling Barbara on 0438246806.
We take bookings from February to September. You can book at anytime by calling Barbara on 0438 246 806.
Easter
The Easter Bunny will visit the Hideaway Bringelly on Saturday, 19th April.
The Easter Bunny will visit Richmond Marketplace on 5th & 6th April and 12 to 17th April.
Bookings for all sessions open on Monday, 17th March.
Bookings are essential.
The Hideaway Bringelly USB packages:
We take 2 different poses in the Bunny room with The Easter Bunny. You then have a choice of 1 other backdrop where will take photos without the Bunny. You receive all photos taken on USB after your photo shoot.
- Old USB (must have lasting Memories Logo) – $150
- New USB – $170
*All photos are put onto USB unedited after the photo shoot. If you would like the photos edited (colour balanced, sharpened, cropped, special effects eg: black and white) it is an additional $35, and photo’s will be sent to you via email within 7 days from photo shoot.
Go to the Easter Tab on the home page (top left-hand side on desktop, 3 lines on top right for mobiles). Pick the product and location that you would like. Click, scroll down and go to the book here button.
Due to our services being booked back-to-back, if you are running late your session time will be cut short. If you are later than 10 minutes your deposit and session will be forfeited.